Your privacy matters to us. This Privacy Policy explains what personal data bdgame collects from players in Bangladesh, why we collect it, how we use and protect it, and what rights you have over your own information. We are committed to handling your data with transparency and care.
Our Commitment to You
Every data exchange between your device and bdgame's servers is protected by 256-bit SSL encryption. Whether you are logging in, making a bKash deposit, or checking your account balance, your information travels securely and cannot be intercepted by third parties.
bdgame collects only the personal information that is genuinely necessary to operate your account, process payments, verify your identity, and comply with our legal obligations. We do not collect unnecessary data and we do not sell your personal information to third parties for marketing purposes.
Your personal data is never shared with unaffiliated third parties for their own commercial use. bdgame shares data only with payment processors (bKash, Nagad, Rocket, Upay), game providers, and regulatory bodies — strictly as required to deliver services or comply with applicable law.
All personal and financial data collected by bdgame is stored on secure, access-controlled servers. Access to player data is restricted to authorised personnel on a strict need-to-know basis. Regular security audits and vulnerability assessments are conducted to maintain infrastructure integrity.
As a bdgame account holder, you have the right to request access to the personal data we hold about you, request correction of inaccurate data, and in certain circumstances request deletion of your data. To exercise any of these rights, contact our support team at [email protected].
bdgame retains your personal data for as long as your account remains active and for a defined period after account closure, as required by anti-money laundering (AML) obligations and financial record-keeping requirements. Data that is no longer required is securely deleted or anonymised in accordance with our retention schedule.
Full Legal Text
Effective Date: 1 January 2026 | Last Updated: 1 January 2026
This Privacy Policy describes how bdgame ("bdgame", "we", "us", "our"), operating the online gambling platform at bdgame.today, collects, uses, stores, shares, and protects personal data relating to individuals ("you", "your", "the Player") who visit, register with, or use the bdgame platform.
This policy applies to all personal data collected through bdgame.today, including data collected during account registration, identity verification (KYC), deposit and withdrawal transactions via bKash, Nagad, Rocket, and Upay, gameplay activity, customer support interactions, and any other engagement with the bdgame platform.
By accessing bdgame.today or registering a bdgame account, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree with this policy, you should not use the bdgame platform. This Privacy Policy should be read alongside bdgame's Terms & Conditions.
Note: This Privacy Policy is written in plain English to ensure clarity for players across Bangladesh, including those in Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and all other regions. If any part of this policy is unclear, please contact us at [email protected] before using the platform.
For the purposes of this Privacy Policy, bdgame acts as the data controller in respect of all personal data collected from players using the bdgame.today platform. As data controller, bdgame determines the purposes for which and the manner in which personal data is processed.
If you have any questions about how bdgame processes your personal data, or if you wish to exercise any of the data rights described in Section 10 of this policy, you may contact bdgame's data protection contact point using the details provided in Section 14.
bdgame collects the categories of personal data described below. We collect only what is reasonably necessary to provide the bdgame service safely, securely, and in compliance with our legal obligations.
When you create a bdgame account, we collect:
To comply with anti-money laundering (AML) and Know Your Customer (KYC) requirements, bdgame may collect:
| Data Category | Examples | Primary Purpose |
|---|---|---|
| Identity Data | Name, date of birth, NID | Account creation, age verification, KYC |
| Contact Data | Mobile number, email address | Account communications, support, security alerts |
| Financial Data | bKash / Nagad account number, transaction history | Payment processing, fraud prevention, AML compliance |
| Gameplay Data | Bet history, session duration, game preferences | Service delivery, responsible gaming monitoring |
| Technical Data | IP address, device type, browser | Security, fraud detection, platform optimisation |
| KYC Documents | NID scan, selfie, proof of payment account | Identity verification, regulatory compliance |
bdgame collects personal data through the following channels:
The majority of personal data we hold is provided directly by you when you register a bdgame account, complete KYC verification, make deposits or withdrawal requests, interact with our responsible gaming tools, or contact our customer support team.
When you access bdgame.today, we automatically collect certain technical data through server logs, session tracking, and platform analytics tools. This includes your IP address, device identifiers, browser type, and interaction data. This data is collected to ensure platform security, detect fraudulent activity, and improve the user experience for players across Bangladesh.
When you complete a transaction via bKash, Nagad, Rocket, or Upay, bdgame receives transaction confirmation data from the relevant payment provider, including the mobile number associated with the transaction and the transaction reference number. bdgame does not receive or store your full mobile banking PIN or password.
Where bdgame uses third-party KYC or identity verification partners to assist with document validation, those partners may provide us with a verification outcome and associated confidence score. The raw document data submitted during KYC is handled in accordance with the relevant partner's data processing agreement with bdgame.
bdgame uses the personal data it collects for the following purposes:
bdgame does not use your personal data for automated decision-making that produces significant legal effects without human review. Responsible gaming restrictions applied automatically (e.g., enforcing a self-exclusion you have set) are carried out on your instruction and are subject to human review upon request.
bdgame processes your personal data on the following legal grounds, depending on the specific processing activity involved:
bdgame does not sell your personal data to third parties. We share your personal data only in the following circumstances and only to the extent necessary:
When you make a deposit or request a withdrawal, we share the minimum necessary transaction data with your chosen payment provider — bKash, Nagad, Rocket, or Upay — to facilitate and confirm the transaction. These providers process data under their own privacy policies and are independently responsible for their data handling practices.
bdgame integrates games and live dealer content from third-party providers including Pragmatic Play, Evolution Gaming, Ezugi, Spribe, Microgaming, and NetEnt. These providers may receive technical session data (such as a session token and game outcome data) necessary to deliver the game experience. They do not receive your full personal profile.
Where bdgame uses a third-party KYC partner for document verification, your identity documents are shared with that partner under a data processing agreement that requires them to handle your data securely and use it only for the purposes of verification.
bdgame may disclose personal data to law enforcement agencies, regulatory bodies, or other competent authorities when required to do so by law, court order, or regulatory direction. bdgame will notify you of such a disclosure where legally permitted to do so.
In the event of a merger, acquisition, or transfer of all or substantially all of bdgame's assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer and the privacy terms applicable to your data will be maintained.
bdgame.today uses cookies and similar tracking technologies to operate the platform, maintain your login session, remember your preferences, and gather anonymised analytics about platform usage. The types of cookies used by bdgame include:
You may configure your browser to reject non-essential cookies; however, doing so may affect the functionality of certain features on bdgame.today. Essential and security cookies cannot be disabled as they are required for the platform to operate safely.
bdgame retains your personal data for as long as your account is active and for a defined period after your account is closed. Retention periods are determined by the following factors:
Data that has exceeded its retention period is securely deleted or irreversibly anonymised. Anonymised, aggregated data (from which no individual can be identified) may be retained indefinitely for statistical and platform improvement purposes.
As a bdgame account holder, you have the following rights in relation to your personal data. To exercise any of these rights, contact bdgame's support team at [email protected]. bdgame will respond to all valid requests within a reasonable period and in any case within 30 days.
To exercise any of the above rights, send a written request to [email protected] from the email address or mobile number registered to your bdgame account. We may ask you to verify your identity before processing your request to protect your account security.
bdgame implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, loss, destruction, alteration, or disclosure. These measures include:
While bdgame takes all reasonable steps to protect your data, no online platform can guarantee absolute security against all possible threats. You are responsible for maintaining the confidentiality of your bdgame account credentials. If you believe your account has been compromised, contact bdgame support immediately via live chat or at [email protected].
bdgame is strictly an 18+ platform. We do not knowingly collect personal data from individuals under the age of 18. If you are under 18 years of age, you are not permitted to use bdgame under any circumstances, and you must not attempt to register an account or provide any personal information on bdgame.today.
If bdgame discovers that personal data has been collected from a person under the age of 18, that data will be immediately and permanently deleted, the associated account will be closed, and any funds held in that account will be dealt with in accordance with our Terms & Conditions and applicable legal requirements. Parents and guardians who believe a minor may have accessed bdgame should contact us immediately at [email protected].
bdgame reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable legal requirements, or platform features. Where changes are material, bdgame will provide notice to registered players via the mobile number or email address associated with their account, or by displaying a prominent notification on bdgame.today.
The effective date at the top of this document will be updated each time a new version of the Privacy Policy is published. Your continued use of the bdgame platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed of how bdgame handles your personal data.
If you have any questions, concerns, or complaints about this Privacy Policy or bdgame's handling of your personal data, please contact our support team through the following channels:
bdgame is committed to resolving all privacy-related concerns promptly and fairly. If you are not satisfied with bdgame's response to a privacy complaint, you may seek further recourse through the applicable legal channels in Bangladesh.
All communications received by bdgame's support team in connection with a privacy request or complaint may be recorded for quality assurance and compliance purposes, and will themselves be handled in accordance with this Privacy Policy.
Now that you understand how bdgame handles your data, dive into our cricket betting markets, live casino, and slots — or visit our FAQ for quick answers to common questions.
18+ Only — Please Gamble Responsibly. bdgame is strictly for adults aged 18 and above. Gambling involves financial risk and is intended solely as a form of entertainment. Never wager more than you can afford to lose. Responsible gaming tools including deposit limits, loss limits, session reminders, and self-exclusion are available to every bdgame account holder. For guidance, visit our Responsible Gaming page or contact our support team at [email protected].